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Wonderful

    User Management

    Invite team members, manage roles and permissions, and control access to spaces and content in Wonderful.

    On This Page

    Wonderful uses a two-level permission model: workspace roles that apply across everything, and space roles that control access to specific brands or clients. This means you can have colleagues who are full admins across all spaces, and clients who can only view one specific brand's work.

    The Permission Model

    Workspace
    ā”œā”€ā”€ Workspace Admin   ← full access to all spaces and settings
    └── Workspace Member  ← access controlled per space
        ā”œā”€ā”€ Space Admin   ← full control of a specific space
        ā”œā”€ā”€ Space Member  ← can create and edit within the space
        └── Space Viewer  ← read-only access to the space
    

    A person is a Workspace Member until you add them to specific spaces. Without space membership, they can log in but can't see any content.


    Inviting Members

    Invite to the Workspace

    1. Go to Workspace Settings → Members
    2. Click Invite Members
    3. Enter one or more email addresses
    4. Optionally select which spaces they should be added to and at what role
    5. Click Send Invites

    Invitees receive an email with a join link. They create an account (or sign in if they already have one) and land directly in your workspace with access to the spaces you selected.

    Adding Members to a Space

    You can also add existing workspace members to a space directly:

    1. Navigate to the space
    2. Click Space Settings → Members
    3. Click Add Member
    4. Search for the workspace member
    5. Assign a space role: Admin, Member, or Viewer

    You can add someone to multiple spaces with different roles in each.


    Workspace Roles

    RoleAccess level
    Workspace AdminFull access to all spaces, settings, billing, integrations, and all members. Can manage workspace-level integrations and change billing.
    Workspace MemberNo access by default. Access is granted by adding them to specific spaces with space roles.

    Recommendation: Keep Workspace Admins to a small group — typically founders, senior account managers, or ops leads. Everyone else should be a Workspace Member with appropriate space-level access.


    Space Roles

    RoleWhat they can do
    Space AdminEdit space settings, manage members, control brand hub, manage integrations and tools, create/edit/delete all content
    Space MemberCreate tasks, upload and manage assets, launch ads, leave comments
    Space ViewerView all space content, leave comments on shared assets, cannot edit or create

    When to use Viewer: For clients who need to review work without editing it. For brand stakeholders who need visibility into campaign progress. For leadership who want to check in without risk of accidental changes.


    Managing Members

    Changing a Member's Role

    Workspace role:

    1. Go to Workspace Settings → Members
    2. Find the member
    3. Click their current role and select a new one

    Space role:

    1. Go to the space → Space Settings → Members
    2. Find the member
    3. Change their space role from the dropdown

    Removing a Member from a Space

    1. Go to the space → Space Settings → Members
    2. Click the three-dot menu next to the member
    3. Click Remove from Space

    The person remains in the workspace and any other spaces they belong to.

    Removing a Member from the Workspace

    1. Go to Workspace Settings → Members
    2. Find the member
    3. Click Remove from Workspace

    This removes them from all spaces in the workspace. Their previously created content (tasks, comments, uploads) remains.


    Inviting External Collaborators (Clients, Freelancers)

    Wonderful is designed for cross-organization collaboration. External people — brand clients, freelancers, creators — can be added to a space without getting access to anything else in your workspace.

    Adding External People to a Space

    1. Go to Space Settings → Members
    2. Click Invite
    3. Enter their email address
    4. Set role to Viewer (recommended for clients) or Member (for active collaborators)
    5. Send the invite

    They'll create a free Wonderful account (or sign in to an existing one) and see only the space(s) they've been invited to. They have no visibility into your other spaces or workspace settings.

    Using Public Review Links Instead

    For one-off reviews that don't require ongoing access, use public review links instead of invitations:

    • No Wonderful account required to view (Public View mode)
    • Free account required to leave comments (Public Review mode)
    • Access is limited to the specific shared asset or task

    → See Sharing Assets for how to generate review links.


    Frequently Asked Questions

    Can I invite someone as a Viewer at the workspace level?

    No — workspace-level roles are Admin and Member only. Viewer access is a space-level role. Invite them as a Workspace Member, then add them to relevant spaces as Viewer.

    Can someone belong to multiple spaces with different roles?

    Yes. A person can be a Space Admin in one client's space and a Space Member in another. Their effective permissions depend on which space they're working in.

    What happens when I remove a member from the workspace?

    Their account is deactivated for your workspace. Their content (tasks they created, assets they uploaded, comments they left) remains in place.

    Can I transfer ownership of a workspace?

    Yes. Contact support@usewonderful.com to transfer workspace ownership.

    Can I set up SSO for my whole organization?

    Google SSO works out of the box — any member can sign in with Google. Contact us for other SSO options.

    Can clients see each other's work?

    No. Each space is completely separate. Clients can only see the specific space(s) they've been invited to.

    Can a freelancer or creator access just the content relevant to them?

    Yes. Add them to the specific space(s) they're working in at the Member or Viewer role. They have no access to anything outside those spaces.