Account Setup

Setting up your Wonderful account is the first step to managing your marketing assets, workflows, and ad campaigns in one unified platform. This guide will walk you through the account creation process, workspace setup, and initial configuration to get you up and running quickly.

Creating a New Account

Sign Up Methods

Wonderful offers multiple ways to create your account:

Email and Password Sign Up:

1. Visit the Wonderful sign-up page
2. Enter your work email address
3. Create a secure password (minimum 8 characters with uppercase, lowercase, and numbers)
4. Click Create Account
5. Check your email for a verification link
6. Click the verification link to activate your account

Google Sign-On:

1. Click Sign in with Google
2. Authenticate with your identity provider
3. Grant Wonderful the necessary permissions
4. Complete profile setup

Initial Workspace Creation

After creating your account, you'll be prompted to set up your first workspace. A workspace is the top-level container for all your teams, projects, assets, and campaigns.

Workspace Setup Steps

1. Choose a Workspace Name

   • Enter a descriptive name for your organization (e.g., "Acme Marketing Agency")
   • This name will be visible to all workspace members
   • You can change this later in workspace settings

2. Invite Team Members (Optional)

   • Add email addresses of colleagues to invite
   • Set initial roles: Admin, Member, or Viewer
   • Skip this step if you want to explore solo first

3. Complete Setup

   • Click Create Workspace to finish
   • You'll be taken to your new workspace dashboard

Profile Configuration

Configure your personal profile to help team members identify and collaborate with you.

Personal Profile Settings

Profile Information:

1. Navigate to your profile by clicking your avatar in the top-right corner
2. Select Profile Settings
3. Update the following:
   • Full Name: Your display name across the platform
   • Profile Picture: Upload a professional photo (JPG, PNG up to 5MB)
   • Bio: Optional short description about yourself

Email Preferences:

Configure how you want to receive notifications:

• Task assignments and mentions
• Comment replies and updates
• Asset approval requests
• Weekly digest summaries
• Marketing updates from Wonderful

Onboarding Checklist

Follow this checklist to ensure you've completed all essential setup steps:

Getting Started Tasks

• Verify Your Email: Ensure your email is verified for security
• Complete Your Profile: Add your name, photo, and role
• Create Your First Team: Set up a team (brand) to organize work
• Upload Sample Assets: Add a few assets to test the DAM features
• Create a Task: Try the workflow management by creating your first task
• Invite Team Members: Add colleagues to collaborate
• Connect Integrations: Link Meta Business Manager or Google Ads (if applicable)
• Explore Templates: Check out task and brand templates
• Set Up Brand Guidelines: Document your brand's visual identity
• Review Permissions: Understand user roles and access control

First Week Goals

• Organize Assets: Upload and tag your brand assets
• Create Workflows: Set up your first approval workflow
• Launch a Campaign: Create and publish your first ad
• Customize Views: Adjust workspace layout to your preferences
• Learn Keyboard Shortcuts: Speed up your workflow with shortcuts

Common Setup Issues and Solutions

Email Verification Not Received

Problem: Verification email doesn't arrive after sign-up.

Solutions:

• Check your spam/junk folder
• Ensure you entered the correct email address
• Wait 5-10 minutes for delivery
• Click Resend Verification Email on the login page
• Try adding help@usewonderful.com to your contacts and resend

Workspace Not Created

Problem: Error when creating initial workspace.

Solutions:

• Check your internet connection
• Try a different workspace name (avoid special characters)
• Refresh the page and try again
• Contact support if the issue persists

Invitation Emails Not Sending

Problem: Team members not receiving invitation emails.

Solutions:

• Verify email addresses are correct
• Check recipient's spam folder
• Ensure workspace has available seats for your plan
• Use the Copy Invite Link option to manually share
• Resend invitations from Workspace Settings > Members

Security Best Practices

Protect your account and workspace with these security measures:

Account Security

1. Use a Strong Password

   • Minimum 12 characters
   • Mix of uppercase, lowercase, numbers, and symbols
   • Avoid common words or personal information
   • Use a password manager

2. Enable Two-Factor Authentication (2FA)

   • Navigate to Profile Settings > Security
   • Choose SMS or authenticator app method
   • Backup recovery codes in a safe location

3. Review Active Sessions

   • Check logged-in devices regularly
   • Log out of unused sessions
   • Report suspicious activity immediately

4. Be Cautious with Permissions

   • Only grant necessary access levels to team members
   • Regularly audit user permissions
   • Remove access for departed team members promptly

Data Protection

• Regular Backups: Wonderful automatically backs up your data
• Secure Connections: Always use HTTPS when accessing Wonderful
• Browser Security: Keep your browser updated to the latest version
• Workspace Security: Enable IP restrictions (Enterprise plans)

Next Steps

Now that your account is set up, you're ready to dive into Wonderful's powerful features:

1. Set Up Your First Team (Brand): Create a team to organize your work → Brand Setup Guide
2. Upload Assets: Start building your digital asset library → Assets Documentation
3. Create Workflows: Set up task workflows for approvals → Workflow Guide
4. Connect Ad Accounts: Link Meta or Google Ads → Integrations
5. Launch Your First Campaign: Create and publish ads → Ad Creation Guide

Need help? Contact our support team at support@usewonderful.com or visit our Help Center for more resources.