0:00woman introduces problem A medium shot frames a woman in a bathroom, positioned slightly off-center to the right, leaning her left arm on the white ceramic toilet tank. The background features a light gray wallpaper with an elegant, repeating geometric pattern in a darker gray, suggesting a classic or modern home bathroom. She is holding a small, black, earbud-like device near her right ear, as if listening intently. Her expression is initially neutral, then shifts to a slight smirk and a knowing glance towards the camera, implying a secret or a playful interaction. The lighting is soft and even, originating from the front, casting minimal shadows. Dominant colors are the light gray of her sweatshirt and the wallpaper, contrasted with the white of the toilet. Overlaid text appears in the center of the screen: "Your toilet is running". The camera remains static.
0:02woman teasingly challenges viewer The camera slightly pushes in, tightening the frame on the woman's face and upper body. She leans closer towards the camera, maintaining direct eye contact. Her expression is now more exaggerated and teasing, with a wide smile and a slightly narrowed eye, as if challenging the viewer. She still holds the small black device near her ear, occasionally gesturing slightly with it. The background remains the same gray patterned wallpaper. The lighting is consistent with the previous scene, bright and even. The overall mood is playful and engaging. Overlaid text appears in white with a blue outline: "You better go catch it?". The camera motion is a subtle, almost imperceptible push-in.
0:04toilet bowl graphic text An overhead shot focuses directly down into an open, clean white toilet bowl and lid. The lid is raised, revealing the interior of the bowl. The background is the same light gray patterned wallpaper. The lighting is bright and uniform, highlighting the cleanliness of the toilet. Bold, blue text, outlined in white, first appears on the toilet lid: "ASK". Shortly after, it changes to "MYLOW". Below that, above the toilet bowl, smaller white text with a black outline first says "Wrong" and then changes to "You better ask Mylow". This scene acts as a transition and introduction of the solution. The camera is static, providing a clear, top-down view.
0:06phone camera inside toilet tank A close-up shot captures a person's hand holding a black smartphone (likely an iPhone) vertically, with its camera pointed down into the tank of a toilet. The tank's interior, showing water and the toilet's internal mechanisms (a red flapper, a fill valve), is visible on the phone's screen, indicating it's actively recording or taking a picture. The hand holds the phone steady. The background is a blurred view of the bathroom, including the patterned wallpaper. The lighting is practical and bright, illuminating both the phone and the toilet tank's interior. Overlaid text appears in white with a blue outline: "Lowe's virtual AI". The camera is handheld, giving a dynamic, first-person feel to the action.
0:07mylow chat interface A static, close-up shot of a smartphone screen, held vertically by two hands. The screen displays the 'Mylow' AI assistant chat interface. The chat shows a conversation where a user (Kate) sends a photo of the toilet's internal mechanism and asks, "My toilet won't stop running. How do I fix it?". The AI responds with detailed, numbered, step-by-step instructions for diagnosing and fixing a running toilet, including points about inspecting the fill valve and adjusting the float. The text on the screen is clearly legible, showcasing the AI's helpfulness. The background is blurred, focusing all attention on the phone screen. Overlaid text scrolls up from the bottom, in white with a blue outline: "assistant was able to help me diagnose the problem, show me how to fix it with step-by-step instructions". The camera remains perfectly static, emphasizing the digital interaction.
0:12mylow product recommendation A close-up of a smartphone screen, held vertically by two hands, displaying the Lowe's mobile application. The screen transitions from the AI chat to a product search results page for 'Toilet Flappers'. Various red toilet flappers from different brands (Fluidmaster, Korky) are shown with prices, ratings, and availability for pickup/delivery. The user scrolls down the list, interacts with a product, and adds an item to the cart, indicated by an 'Item added to cart' notification. The background remains blurred, ensuring the focus is entirely on the app's functionality. Overlaid text scrolls up from the bottom, in white with a blue outline: "and video tutorials and even recommend which new parts I needed to buy". The camera remains static, capturing the scrolling and selection process on the screen.
0:17woman problem solved A medium shot captures the woman from the initial scenes, once again positioned slightly off-center to the right in the bathroom. She is leaning on the white toilet tank with her left arm, looking directly at the camera with a satisfied, confident smile. Her head is tilted slightly, and her right hand is brought up to her chin in a thoughtful, content pose, followed by a subtle thumbs-up gesture, indicating success and approval. The background is the familiar light gray patterned wallpaper. The lighting is soft and even, highlighting her relieved expression. Dominant colors are the light gray of her sweatshirt and the wallpaper. Overlaid text appears in white with a blue outline: "Case closed Thanks Mylow". The camera remains static, providing a final, conclusive shot.
