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Lowe’s Improvement

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Lowe’s Improvement

AI Analysis

AI Tags

Problem SetupAgitationVisual HookPattern InterruptClose-UpText OverlayFrustratedFemale PresentTalking HeadDialogue On CameraSolution RevealScreen RecordingSplit ScreenUGC StyleProduct In HandBrand Mention SpokenFeature BreakdownHow-ToHappySurprisedProduct First FrameLogo VisiblePackaging VisibleValue PropositionRelievedCall To ActionOutroConfidentProduct Demo

Transcript

0:02I need help.

0:03Hi, Mylow here. How can I help?

0:06How do I install the faucet that I bought from Lowe's last week?

0:09I was blown away when Mylow sent me step-by-step instructions, video tutorials, and even recommended products that would make the job easier on my end. Mylow literally saved the day.

0:21So how do you install a faucet?

0:23You ask Mylow.

Text on Screen

0:00r²-M

0:00h = mg

0:002/4

0:00M

0:03Mylow

0:03Get a copy of the transcript by selecting the button at the bottom left corner of the chat.

0:03Lowe's virtual Al assistant is for informational purposes and is not professional advice. Use caution and follow any codes or regulations that may apply. For your security, never share sensitive information, like a social security number. By starting a chat, you agree to Lowe's Terms and to being monitored and recorded by Lowe's and our vendors for quality, training, and other business purposes. You can also view our Privacy Statement.

0:03Hi, Natalie! How can we help? Ask about your recent orders, projects, shopping and more

0:03Mylow · 3:57 PM

0:03Hi, Mylow here. How can I help?

0:03Responding...

0:03End

0:03Hi, Mylow here. How can

0:05help?

0:06How do I install the

0:06faucet that I bought

0:06Lowe's last week?

0:09the old faucet. Remove the lift

0:09rod and nuts, then take out the

0:09faucet.

0:093. Remove the Drain: If your new

0:09faucet includes a drain, remove

0:09the P-trap and disconnect the

0:09old drain. Clean around the old

0:09drain and faucet holes.

0:094. Install the New Faucet: Insert

0:09the new faucet through the

0:09mounting holes, ensuring it

0:09atches your sink's

0:09guration (centerset or

0:09spread). Tighten the nuts to

0:09it.

0:09the Drain Body: Place the

0:09ody and rubber washer

0:09silicone between the gasket and

0:09sink. Secure with a lock nut and

0:09clean excess silicone.

0:096. Connect the Supply Lines:

0:09Attach the supply lines to the

0:09faucet shanks and water valves.

0:097. Flush and Check for Leaks:

0:09Remove the aerator, run water

0:09for a minute to flush the system,

0:09and check for leaks. Retighten

0:09connections if necessary, then

0:09replace the aerator.

0:09ct requires basic tools like a

0:09rench, adjustable wrenches,

0:09y knife. If you're not

0:09n your skills, Lowe's offers

0:09I was blown away when Mylow sent me step-by-step instructions, video

0:12Bathroom Faucets

0:12Shop Now

0:120:11 / 2:28

0:12How To Replace a Bath Fau

0:12333K views • 5 years ago #loweshomeim

0:12Lowe's Home Improvement

0:122.3K

0:12Share

0:12Save

0:12Ma'am, it's NEVER that easy.

0:13LOWE'S

0:13How To Replace a Bath Faucet

0:13333K views • 5 years ago #loweshomeimprovement #howto

0:13Subscribe

0:13Lowe's Home Improvement

0:131.32M

0:13Share

0:13Save

0:13Faucet Parts

0:13Shop Now

0:13Plumbing Tools

0:13Shop Now

0:13tutorials, and even

0:15Plumbing Wrenches & Specialty Tools

0:15Filters

0:15Pickup & Delivery

0:15Type

0:15Brand

0:15163 results

0:15Central Charlotte Lowe's

0:15Popular Filters

0:15Wrench

0:15Press tool

0:15SHARKBITE 1/2 In Removal tool

0:15$2.48

0:154.2

0:15373 Reviews

0:15Pickup

0:1523 Available Tomorrow

0:15Free Delivery

0:15Get it by Tomorrow

0:15Shop the Collection

0:15recommended products that would make the job easier on my end

0:19Pickup (1)

0:19Central Charlotte Lowe's

0:19SHARKBITE 1/2 In Removal tool

0:19$2.48

0:191

0:19Remove

0:19Save for Later

0:19Pickup at Central Charlotte Lowe's

0:19Edit

0:19Mylow literally saved

0:21So how do you install a

0:22faucet?

0:23You ask Mylow

Scenes (10)

0:00confused under sink math overlay

A medium shot frames a young adult woman with long, straight blonde hair, positioned beneath what appears to be a kitchen or bathroom sink. Her head is tilted slightly upwards, and her blue eyes are wide with a look of intense concentration mixed with bewilderment, suggesting she is trying to understand a complex problem. She is wearing a casual, light grey long-sleeved top. In the foreground, parts of a white, plastic plumbing pipe and a metallic, gooseneck faucet are clearly visible. Her left hand holds an open instruction manual or diagram, which she studies intently. Overlaid on the entire scene are numerous free-floating white mathematical equations, arrows, and scientific symbols, creating a visual metaphor for confusion and the overwhelming nature of the task. The lighting is bright and even, casting minimal shadows. The overall color palette is muted, focusing on the grey of her top, the white of the pipes, and the metallic sheen of the faucet, all contrasted by the white of the overlaid text.

0:02talking head under sink asking for help

A close-up shot focuses on the woman's face, still positioned under the sink, but now the distracting mathematical overlays are gone. Her blonde hair frames her face as she looks directly into the camera with a stressed, almost pleading expression, her mouth slightly open as if speaking or about to speak. Her blue eyes convey a sense of desperation for assistance. She is wearing the same casual light grey long-sleeved top. The background is a soft, blurry white, indicating the confined space under the sink. The lighting is direct and bright, highlighting her facial features. The overall mood is one of frustration and a clear need for help.

0:03split screen ai chat response

This scene employs a split-screen format, horizontally divided. On the left side, the woman remains under the sink, her head tilted slightly upwards and to the right, with a thoughtful and slightly hopeful expression. She rests her chin on her left hand, suggesting contemplation. She is wearing her grey top. On the right side, a mobile phone screen is displayed, showcasing a chat interface for a virtual AI assistant named 'Mylow'. The chat window has a light purple header with the Mylow logo and name. Below, a disclaimer text is visible, followed by a chat message from 'Mylow' that reads: 'Hi, Mylow here. How can I help?'. The screen is bright and clearly displays the text, implying a quick, helpful response. The lighting on the woman's side is still bright and even, maintaining continuity with her previous appearance.

0:05talking into phone under sink

A close-up shot of the woman under the sink. She is holding a modern silver smartphone with a pop socket attached to its back, close to her mouth, as if speaking into its microphone. Her blue eyes are focused, and her expression is serious and determined, suggesting she is actively engaging with the AI assistant. Her blonde hair falls around her face, and she is wearing the same light grey top. The blurry, light-colored background indicates her continued position under the sink. The lighting is consistent, bright and frontal. White text overlays at the bottom of the screen display her spoken question: 'How do I install the faucet that I bought from Lowe's last week?'

0:08woman reacting to instructions overlay

This scene uses a dynamic split composition, with the woman's face appearing in the lower-left corner, overlaid on the main screen content. Her expression is one of genuine delight and pleasant surprise, with a wide, bright smile and sparkling blue eyes, looking slightly upwards and to the right. Her blonde hair and light grey top are visible. The dominant portion of the screen displays digital, white text instructions on a clean, light grey background. These instructions are numbered (e.g., '3. Remove the Drain:', '4. Install the New Faucet:') and provide detailed, step-by-step guidance for plumbing tasks. The text is clear, well-organized, and easily readable, emphasizing the helpfulness of the information. White subtitles at the bottom read 'I was blown away when Mylow sent me...'. The lighting is bright and cheerful, matching her happy reaction.

0:11woman reacting to products video overlay

The split-screen continues, with the woman's happy and surprised face still visible in the lower-left corner. Her eyes are wide, and she maintains a joyful, slightly open-mouthed expression, clearly impressed. Her blonde hair and light grey top are consistent. The main screen content has dynamically changed. Initially, two vertical panels are shown side-by-side, displaying product suggestions: one for 'Bathroom Faucets' with a sleek silver faucet image and a 'Shop Now' button, and another for 'Basin Wrench' with an orange plumbing tool image and 'Shop Now'. Then, the right panel seamlessly transitions into a video player, resembling YouTube, titled 'How To Replace a Bath Faucet' from 'Lowe's Home Improvement.' The video is playing, showing a close-up of plumbing components. White subtitles at the bottom read '...instructions, video tutorials...'. The visuals on the main screen are crisp and well-designed, showcasing both product utility and instructional content.

0:14woman reacting to product recommendations

The scene continues with the woman's face overlaid in the lower-left, but her expression has subtly shifted to one of slight contemplation or mild curiosity, with her eyebrows gently furrowed and a slight 'o' shape to her mouth. She is looking upwards and to the right, engaging with the main screen content. The primary visual displays a mobile e-commerce search results page, specifically 'Plumbing Wrenches & Specialty Tools' from Lowe's. The interface features filters (e.g., 'Filters', 'Pickup & Delivery', 'Type', 'Brand') and a count of '163 results'. Below this, the page scrolls vertically, revealing various plumbing tool product cards. One prominently displayed is a 'SHARKBITE 1/2 In Removal tool' with its price ($2.48), star ratings, and pickup/delivery details. The page is well-organized with clear product images and information. White subtitles at the bottom display '...and even recommended products that would make the job easier on my end.'

0:19woman reacting to cart confirmation

The scene maintains the split composition, with the woman's face in the lower-left corner. Her expression has transformed into a radiant, satisfied smile, looking directly into the camera with bright blue eyes, clearly pleased with the outcome. Her blonde hair and grey top are consistent. The main screen content now displays a mobile shopping cart page. The header shows 'Pickup (1)' and 'Central Charlotte Lowe's', indicating a successful item addition. The 'SHARKBITE 1/2 In Removal tool' is clearly listed with its price ($2.48), quantity selector, and options like 'Remove' and 'Save for Later'. This screen confirms that a product has been added to the cart for pickup, signifying ease of purchase. White subtitles at the bottom read 'Mylow literally saved the day.' The bright and clear visuals of the shopping cart emphasize convenience and successful problem-solving.

0:21talking head questioning

A close-up shot of the woman, now in a new, domestic setting, likely a bright room with a plain white wall in the background. Her blonde hair is neatly styled, framing her face. She rests her chin thoughtfully on her right hand, her blue eyes looking directly into the camera with a calm, inquisitive expression. She is wearing the same light grey long-sleeved top. The lighting is soft and even, highlighting her features. White subtitles at the bottom of the screen pose the question: 'So how do you install a faucet?' The overall mood is one of engagement and a lead-in to a solution.

0:22talking head solution reveal smile

The final scene is a close-up of the woman, shifting slightly from the previous shot. She now has a wide, confident, and satisfied smile, her blue eyes twinkling as she looks directly into the camera. The background has changed to a clean, white tiled bathroom wall, subtly suggesting the context of the faucet installation and implying successful completion. Her blonde hair is well-lit, and she is wearing the light grey long-sleeved top. White subtitles at the bottom of the screen deliver the simple, empowering solution: 'You ask Mylow.' The lighting is bright and inviting, creating a positive and conclusive atmosphere.

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