0:00intro collage
The scene opens with a dynamic collage of four smaller video clips and a large central text overlay against a bright, clear blue sky background. In the top left, a light-skinned middle-aged man with graying hair, wearing a light brown suit jacket over a white collared shirt, smiles while holding a small, round, golden-brown cracker or chip to his mouth. He is filmed from a medium-shot, looking slightly upwards and to the right, in an indoor setting with blurred white walls and subtle vertical blinds in the background. In the bottom left, a dark, low-angle shot reveals the base of a tall street light and the tops of autumn-colored trees with reddish-brown leaves against the blue sky. In the top right, the same middle-aged man, now wearing a dark grey suit, sits on a bench or chair, looking down at his mid-section and adjusting his belt or clothing, appearing slightly distressed. This shot is also indoors, with a light-colored wall and what looks like a medical poster or diagram on the wall behind him. In the bottom right, a close-up shows a red, ear-shaped object or prop resting on a pile of crumpled, handwritten notes or old paper fragments, suggesting a theme of listening or communication amidst information. The central text overlay, in white sans-serif font, reads: "You watched the 'Above the Bias' film." followed by "So..." and then "What are the top 3 things you should know to better support people living with diabetes?". The collage is active, with clips changing and text appearing and disappearing, but the background remains a consistent clear blue sky.
0:07talking head intro
The scene features a medium close-up shot of a light-skinned woman, Dr. Susan Guzman, smiling directly at the camera. She has shoulder-length, wavy reddish-brown hair with bangs, and her facial expression is warm and approachable. She is wearing a royal blue long-sleeved top and a light-colored, possibly silk, scarf with blue and white patterns tied neatly around her neck. Her hands are clasped lightly on a light brown, circular wooden table to her right. The background is simple and bright, consisting of white horizontal paneling, suggesting an indoor setting like a cafe or a well-lit home. The lighting is soft and even, highlighting her features without harsh shadows. Text overlays appear on screen: "Meet: Dr. Susan Guzman" in yellow, "Clinical Psychologist" in green with a checkmark, and "Diabetes Care Expert" also in green with a checkmark. Additionally, a disclaimer in small white text appears at the bottom, stating, "The views expressed should not be used for medical diagnosis or treatment or as a substitute for professional medical advice. Individual symptoms, situations and circumstances may vary." The camera remains static throughout the shot.
0:12two shot discussion
This scene is a medium close-up two-shot featuring Dr. Susan Guzman on the right side of the frame, engaged in conversation with another light-skinned woman on the left. Dr. Guzman, with her reddish-brown hair and blue top, is visible from the chest up, leaning slightly forward with her hands clasped on the light brown wooden table between them. She is looking towards the woman off-camera to her left, maintaining an engaged and empathetic expression as she speaks. The other woman, visible from the shoulder up, has long blonde hair and is wearing a light brown or tan top. Her back is partially to the camera, but her face is turned towards Dr. Guzman, showing an attentive expression. The background consists of the same white horizontal paneling as the previous scene, indicating a consistent indoor location. A yellow rectangular text overlay in the top left corner states, "1 ACKNOWLEDGE DIABETES IS A JOB." followed by "The first thing I always want people to know is that living with diabetes is a lot of work. It's the full-time job that people didn't want and can't quit." in white text. The lighting is soft and even. The camera remains static.
0:18b roll park walk
This is a medium full shot of a man walking outdoors in what appears to be a city park or urban green space. The man, a middle-aged light-skinned individual with short grey hair, is wearing a light grey suit that is almost entirely covered in white, rectangular papers taped or attached to the fabric. He walks from left to right across a wide, paved pathway or plaza. Behind him, lush green trees and other urban foliage are visible, with tall buildings faintly in the background, under bright daylight. The ground is a light-colored pavement. The atmosphere is neutral and somewhat surreal due to the man's unusual attire. The text from the previous scene, "It's the full-time job that people didn't want and can't quit," is displayed at the bottom of the screen. The camera tracks with the man, creating a dynamic shot.
0:20b roll train station
The scene shifts to a medium shot of the same man, still covered in white papers, walking slowly next to a stationary train or subway car in a dimly lit train station. The man is positioned towards the center-right of the frame, facing right, with the side of the train occupying the left half of the frame. The train is dark green or grey with visible windows. The environment is dark and industrial, with metal structures and concrete walls suggesting an underground or enclosed station. The lighting is low, casting shadows and giving the scene a more somber or weighty feel compared to the bright park. The text from the previous scene, "It's the full-time job that people didn't want and can't quit," remains at the bottom of the screen. The camera follows the man as he moves, emphasizing his slow, burdened pace.
0:21talking head explanation
This scene is a consistent medium close-up shot of Dr. Susan Guzman, who appears to be sitting at the same light brown wooden table in front of the white horizontal paneled wall. She has shoulder-length, wavy reddish-brown hair and is wearing a royal blue long-sleeved top and a patterned blue and white scarf. Her hands are clasped on the table in front of her. She speaks directly to the camera for a significant portion of the scene, maintaining an engaging and knowledgeable expression. Occasionally, she might glance slightly off-camera, as if addressing an unseen interviewer or reinforcing a point. The lighting is soft and consistent, brightly illuminating her face and the immediate surroundings. Throughout this extended scene, various yellow text overlays appear and disappear in the top left corner, correlating with the points she discusses: "1 ACKNOWLEDGE DIABETES IS A JOB." (briefly returning), "2 ASK SUPPORTIVE QUESTIONS." and "3 UNDERSTAND THAT DIABETES IS AN INDIVIDUAL EXPERIENCE." The bottom of the screen also features white text, which changes to present the specific questions or phrases she suggests, such as "Some acknowledgement that you get it I think really matters to people.", "Start with asking good questions, like 'Would you like me to join you in a walk after dinner?'", "A lot of times it's really about asking what the person needs. And sometimes they need to think about it because they may not be sure.", "The last thing I think I'd really like you to know is that everybody has their own experience.", "People have their own physiology, so they have their own biological needs. So, how they manage it will be different.", and "We can't presume that one person manages diabetes well because they do these things, and someone doesn't [do well] because they don't." The final overlay is a copyright notice: "2023 Abbott. ADC-111933 v1.0". The camera remains static, focusing on Dr. Guzman's upper body and gestures.
